Synopsis
Our client in the telecommunication industry is hiring for a Operations & Maintenance Performance Manager for an Independent Contractor for a 12-month contract to be based in Bryanston, Johannesburg.

Working Modul: Hybrid

Role purpose:

To oversee maintenance and upgrading of Network infrastructure in accordance with company specifications, building and civil standards and OPEX budget.

Qualification and Experience
3 or more years relevant experience (Essential)
Extensive Project Management / co-ordination experience (Essential)
Construction regulations (Desirable)
1-2 years working with property/base stations (Desirable)
Electrical and/or Mechanical Specifications (Desirable)
GSM experience (Desirable)
Air Conditioning (Desirable)
Understanding of basic telecommunications principles
Understanding of basic business principles
Legislation, i.e. Health and Safety Act
Understanding of geographical maps
Policies and procedures

Roles and Responsibilities
To oversee the end-to-end maintenance of all passive base station infrastructure of the region.
To co-ordinate upgrades of the existing infrastructure
To ensure that OPEX budgets are adhered to, and relevant quotations are analysed in terms of company specifications.
To maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.
To provide information/reports regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
To ensure guidance and performance of vendors as per contract deliverables.
Maintain proficiency in documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
Set performance targets, measure, and monitor progress and performance of Maintenance vendors and other Vendors against agreed SLAs, Quality and Performance Management Criteria.
Monitor and manage the performance of the passive infrastructure using best business processes and practices to deliver uptime to all clients on the network.
Coordinate compilation and distribution of daily, weekly, monthly, quarterly, and yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs.
Prepare timely and accurate Management Reports and Dashboards highlighting analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence.
Prepare root cause analysis report and share with different stake holders to close gaps.
Develop & collate periodic and ad hoc performance reports.
Define & implement the record management system (hard & soft copy) for the NOC and Operations team.

Job Requirements
Must have technical / professional qualifications
Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3) (Essential)
Project management (Desirable)
Minimum 5+ years’ experience in contractor’s supervision in operations.
At least 5+ years in contractor and vendor management
At least 5+ years’ experience in power designing and optimization.
At least 3+ years’ experience in RMS site monitoring systems
At least 3+ years’ experience in managing of latest Power technologies like LIB, Delta, Eltek, Vertiv, Huawei, ZXD, Flex enclosure, GAVE, Actura and Netsure, Emmerson BC83